Privacy Policy — How m71bat Protects Your Data
At m71bat, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your information. We are committed to handling your data with transparency and in accordance with applicable data protection principles.
SSL Encryption
All data transmitted between your device and m71bat is protected by industry-standard SSL/TLS encryption, keeping your personal and financial information secure in transit.
No Data Selling
m71bat does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used only to operate and improve the platform.
Your Control
You retain meaningful rights over your data, including the right to access, correct, or request deletion of your personal information held by m71bat at any time.
Minimal Collection
We follow a data minimisation principle — collecting only the information that is genuinely necessary to provide our services and meet our legal obligations.
Section 1
Data We Collect
When you interact with m71bat — whether by registering an account, making a deposit, placing a bet, or simply browsing the platform — we collect certain categories of personal and technical data. The specific data collected depends on how you use m71bat and the services you access. Below is a comprehensive overview of the categories of data we may collect and the contexts in which they arise.
Identity & Registration Data
- Full legal name as provided at registration and verified against identity documents.
- Date of birth for age verification purposes (18+ compliance).
- Mobile number (Bangladeshi format) used for OTP verification and account communications.
- Email address used for account correspondence, notifications, and password recovery.
- Username and encrypted password — passwords are stored using one-way hashing and are never visible to m71bat staff.
- Residential address where required for enhanced identity verification at higher transaction tiers.
Financial & Transaction Data
- bKash, Nagad, Rocket, or Upay mobile wallet numbers associated with deposits and withdrawals on your account.
- Transaction reference numbers, amounts, and timestamps for every deposit and withdrawal processed through the platform.
- Account balance history including credits from deposits, debits from bets, bonus credits, and withdrawal records.
- Source-of-funds documentation where requested as part of our anti-money laundering (AML) review process.
Gaming & Betting Activity Data
- Bet history including markets selected, stake amounts, odds, outcomes, and settlement timestamps.
- Casino and slot game session data including game titles played, session durations, round outcomes, and wager totals.
- Crash game and Tower game round data including multiplier cashout points and stake amounts per round.
- Bonus usage history including which promotions were claimed, wagering progress, and conversion outcomes.
Technical & Device Data
- IP address for fraud prevention, geolocation verification, and security monitoring.
- Device type, operating system, and browser for compatibility optimisation.
- Session tokens and login timestamps for security audit trails.
- Referral source (e.g., which page linked you to m71bat) for platform analytics.
Verification Documents
When you complete identity verification (KYC), m71bat collects copies of the documents you submit, which may include:
- Bangladesh National Identity Card (NID)
- Valid Bangladeshi passport
- Bangladesh driving licence
- Utility bill or bank statement (as proof of address)
These documents are stored securely and accessed only by authorised compliance staff for verification purposes.
Section 2
How We Use Your Data
m71bat processes your personal data only for clearly defined, legitimate purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The table below sets out the primary purposes for which your data is processed, the lawful basis for that processing, and illustrative examples of each.
| Purpose | Lawful Basis | Examples |
|---|---|---|
| Account management | Contractual necessity | Creating your account, processing logins, managing your wallet balance, handling support queries. |
| Payment processing | Contractual necessity | Processing deposits via bKash, Nagad, and Rocket; verifying withdrawal requests; reconciling transaction records. |
| Age & identity verification | Legal obligation | Confirming you are 18 or older; verifying your identity documents (NID, passport) to comply with KYC requirements. |
| Fraud & security monitoring | Legitimate interest | Detecting multiple accounts, suspicious login patterns, unusual transaction volumes, and potential bonus abuse. |
| Responsible gaming | Legal obligation / Legitimate interest | Monitoring betting patterns for problem gambling indicators; enforcing deposit limits and self-exclusion restrictions. |
| Service improvement | Legitimate interest | Analysing aggregated usage patterns to improve platform performance, navigation, and game offerings. |
| Marketing communications | Consent | Sending promotional emails or SMS messages about bonuses, BPL/IPL offers, and new features — only where you have opted in. |
| Legal compliance | Legal obligation | Maintaining transaction records, responding to regulatory enquiries, and cooperating with law enforcement where legally required. |
Section 3
Data Sharing & Disclosure
m71bat does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in order to operate the platform and fulfil our legal obligations, we may share specific categories of data with a limited set of trusted third parties. Every third party that receives your data from m71bat is required to handle it securely and only for the purposes for which it was shared.
Categories of Third-Party Recipients
- Payment service providers — bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction data necessary to process your deposits and withdrawals. They do not receive your full m71bat account profile.
- Identity verification providers — third-party KYC service providers may process your submitted identity documents to assist with age and identity verification. These providers operate under strict data processing agreements.
- Game content providers — providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive anonymised session identifiers necessary to deliver their games. They do not receive your full name, financial data, or contact details.
- IT infrastructure and hosting providers — cloud hosting and content delivery providers that store platform data on secure servers. All providers are bound by confidentiality obligations.
- Analytics providers — aggregated, anonymised usage data may be shared with analytics tools to understand platform performance. No personally identifiable information is included in these analytical reports.
- Fraud prevention and AML services — specialised third-party services may receive transaction data and device fingerprints to assist in detecting fraudulent activity and potential money laundering.
Disclosure to Authorities
m71bat may disclose your personal data to law enforcement agencies, regulatory bodies, or other public authorities where we are legally compelled to do so, or where disclosure is necessary to:
- Comply with a court order, subpoena, or legal process.
- Investigate, prevent, or take action against suspected illegal activity, fraud, or money laundering.
- Protect the rights, property, or safety of m71bat, its players, or the public.
- Respond to a verified request from a Bangladeshi or international regulatory authority.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of m71bat's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via the email address on your account prior to any such transfer taking effect, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
Section 5
Data Retention
m71bat retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Once data is no longer needed for its primary purpose and no legal retention requirement applies, it is securely deleted or anonymised. The following retention schedule provides guidance on our standard practices.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account identity data | Duration of account + 5 years post-closure | AML and fraud prevention obligations |
| Financial transaction records | 7 years from transaction date | Financial record-keeping standards |
| KYC documents | 5 years from submission or account closure | Regulatory compliance |
| Betting and gaming logs | 3 years from the date of the activity | Dispute resolution; responsible gaming review |
| Support communications | 3 years from last interaction | Service improvement; dispute evidence |
| Marketing consent records | Until withdrawal of consent + 1 year | Consent management audit trail |
| Technical / device logs | Up to 12 months | Security monitoring and fraud detection |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming enforcement |
Account Deletion & Data Erasure
When you request account closure, m71bat will initiate the deactivation of your account profile. However, certain data must be retained beyond account closure to satisfy our legal obligations — particularly financial transaction records (7 years) and KYC documentation (5 years). This retention is required by anti-money laundering best practice and cannot be waived at the player's request.
Data that is not subject to a mandatory retention period will be securely and permanently deleted within 30 days of your account closure request being processed.
Where full deletion is not possible due to legal retention requirements, m71bat will restrict the processing of your data so that it is used only for the purposes that justify its retention, and not for any other purpose.
Section 6
Data Security
Protecting the security of your personal data is a core operational priority at m71bat. We implement a multi-layered security architecture designed to prevent unauthorised access, disclosure, alteration, or destruction of the data we hold. The following measures form part of our standard security framework.
TLS/SSL Encryption
All data in transit between your device and the m71bat platform is encrypted using TLS 1.2 or higher. The padlock icon in your browser address bar confirms this connection is active.
Encrypted Storage
Sensitive data stored in our databases — including password hashes, financial records, and KYC documents — is encrypted at rest using AES-256 grade encryption.
Access Controls
Access to personal data within m71bat is strictly role-based. Only authorised personnel with a legitimate business need can access specific data categories, and all access is logged.
Intrusion Monitoring
Our systems are monitored 24/7 for unusual activity, unauthorised access attempts, and security anomalies. Automated alerts trigger rapid response protocols for any detected threat.
Two-Factor Authentication
m71bat supports 2FA for all player accounts. Enabling 2FA via OTP to your registered Bangladeshi mobile number significantly reduces the risk of unauthorised account access.
Staff Training
All m71bat staff who handle personal data undergo regular data protection training. Our data handling procedures are reviewed and updated as the threat landscape evolves.
Section 7
Your Privacy Rights
As a player on m71bat, you hold a meaningful set of rights in relation to your personal data. m71bat is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, please contact our support team using the email address in the footer of this page. We will respond to all verified requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days — you will be informed of any such extension.
Right of Access
Request a copy of the personal data m71bat holds about you, along with information about how it is processed.
Right to Rectification
Request correction of any personal data that is inaccurate or incomplete. You can update most details directly in your account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Right to Restrict Processing
Request that we limit how your data is used while a dispute or correction request is pending resolution.
Right to Portability
Request a structured, machine-readable copy of the personal data you provided to m71bat, where technically feasible.
Right to Object
Object to the processing of your data for direct marketing purposes or where processing is based on legitimate interest.
Withdraw Consent
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time by contacting support.
Automated Decision-Making
Request human review of any decision made about you solely by automated processing that produces a significant effect on your account or access.
Section 8
Policy Updates & Contact
Changes to This Privacy Policy
m71bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When a material change is made, we will notify registered players via the email address on their account at least 7 days prior to the change taking effect. The "last updated" date at the top of this page will always reflect the most recent revision.
We encourage you to review this Privacy Policy periodically. Your continued use of m71bat after a notified change has taken effect constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you should cease using the platform and request account closure before the change takes effect.
Third-Party Links & Game Providers
The m71bat platform integrates games and services from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. When you play games provided by these studios, those providers may independently collect certain technical data as described in their own privacy policies. m71bat is not responsible for the privacy practices of third-party game studios. We recommend reviewing the privacy policy of any third-party provider whose games or services you use through the m71bat platform.
Contact Our Data Team
If you have any questions about this Privacy Policy, wish to exercise one of your data rights, or would like to raise a concern about how m71bat has handled your personal data, please contact us using the support email address listed in the footer of this page. Our support team handles all data-related enquiries and will direct your request to the appropriate internal team.
When submitting a data rights request, please include:
- Your registered m71bat username or account email address.
- A clear description of your request (e.g., "access request", "erasure request", "marketing opt-out").
- Any relevant reference numbers or dates to help us locate the specific data or interaction in question.
We will acknowledge receipt of your request within 5 business days and aim to fulfil it within 30 days. All correspondence is handled in English.
Related Policies
This Privacy Policy should be read alongside our other governing documents, which together form the full set of terms that apply to your use of m71bat:
- Terms & Conditions — the main contract governing your use of the platform.
- Responsible Gaming Policy — tools and guidance for maintaining control over your gambling activity.
- About Us — background on m71bat's mission and values.
- FAQ — answers to common questions about accounts, payments, and security.
Effective & last updated: 1 January 2026 This Privacy Policy supersedes all prior versions of the m71bat Privacy Policy. By continuing to use m71bat after this date, you confirm your acceptance of this version of the Policy.
Your Data, Your Control
Play Safely and Confidently on m71bat
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